Mini Episode: Jeff Brault on Deckhand Training and Career Pathways at NYC Ferry

In this NYC Workforce Drop mini episode, NYCETC CEO Greg Morris is joined again by Jeff Brault, Vice President of Global Public Affairs at Hornblower Group, about how NYC Ferry approaches training, retention, and long-term career growth for its workforce.

February 5, 2026

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Jeff walks through what deckhand training actually includes—from safety, ADA accessibility, and customer service to hands-on learning on active routes—and explains how ongoing professional development and mentorship support career mobility, including pathways to captain licensure.